Privacy Policy

Privacy Policy

Last Updated: June 2026

At It's A Character Thing, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • IP address and device information

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and promotional emails
  • Prevent fraud and maintain security

Payment Security

All payments are processed through secure third-party payment providers. We do not store your credit card information on our servers.

Cookies

Our website uses cookies to improve your browsing experience, analyze website traffic, and personalize content.

Information Sharing

We do not sell, rent, or trade your personal information. We may share information with trusted service providers necessary for order fulfillment, payment processing, and website operations.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

Policy Changes

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

Contact Us

If you have questions regarding this Privacy Policy, please contact us through our website contact page.